The 5 C’s of Customer Service Sharyn Munro VA. Courtesy – politeness and good manners Please and thank you in a message cost nothing but let your customers know they’re appreciated. Using your customers name when you’re communicating with them reminds them that you don’t just think of them as a dollar... Being on.
The 5 C’s of Customer Service Sharyn Munro VA from www.sharynmunro.com.au
1. Be Courteous – I am afraid to some degree in the ‘me’ generation we have.
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